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EWURA is mandated to review rates and charges either when the application is lodged by the applicant or when the Authority finds it necessary to do so as stipulated in section 17 of the EWURA Act, Cap 414. The procedure for Tariff Application is provided in the:-
Tariff Application Guidelines for Electricity and Natural Gas (2017)
EWURA (Tariff Application and Rate Setting) Rules 2017, GN 452
The decisions reached by the Authority are communicated through written Tariff orders.
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