Public Access Registry
Electricity
Petroleum
Natural Gas
Water and Sanitation
Category Title
-
Complaints Decisions - Awards
-
Complaints Decisions - Ruling
-
Complaints Decisions - Order
-
Awards - Billing
-
Awards - Tariff
-
Awards - Connection
-
Awards - Disconnection
-
Awards - Customer Service
-
Awards - Damage to Property
-
Awards - Poor quality of Service
-
Awards - Trespass
-
Awards - Others
-
Billing - 2022
-
Billing - 2021
-
Tariff - 2021
-
Connection - 2021
- Content not found
- Content not found
- Content not found
- Content not found
-
Trespass - 2021
- Content not found
- Content not found
- Content not found
- Content not found
- Content not found
-
Complaints Decisions - Awards
-
Complaints Decisions - Ruling
-
Complaints Decisions - Order
-
Awards - Damage to Property
-
Awards - Poor quality of Service
-
Awards - Cap prices.
-
Awards - Others
-
Awards - Petroleum Products
- Content not found
- Content not found
- Content not found
- Content not found
-
Petroleum Products - 2025
- Content not found
- Content not found
- Content not found
-
Complaints Decisions - Ruling
-
Complaints Decisions - Order
- Content not found
- Content not found
- Content not found
- Content not found
-
Complaints Decisions - Awards
-
Complaints Decisions - Ruling
-
Complaints Decisions - Order
-
Awards - Billing
-
Awards - Tariff
-
Awards - Connection
-
Awards - Disconnection
-
Awards - Customer Service
-
Awards - Damage to Property
-
Awards - Poor quality of Service
-
Awards - Trespass
-
Awards - Others
-
Billing - 2021
-
Tariff - 2022
-
Connection - 2021
-
Disconnection - 2021
- Content not found
- Content not found
- Content not found
- Content not found
- Content not found
- Content not found
- Content not found
- Content not found
- Content not found
EWURA’s Electronic Public Register is a gateway to regulatory information about the four sectors it regulates namely: Electricity, Petroleum, Natural Gas and Water and Sanitation.
The presence of this portal is based on the realization of the need and demand for an informed public on the availability and right information on decisions made, procedures, orders as well as internal regulations and the Code of Conduct governing members of the Board and EWURA Staff.
EWURA, through its core value of transparency and in compliance with Section 24 of the EWURA Act Cap. 414, aims at ensuring that the entire local and international community is well and timely informed about its operations and documentation through its physical Public Register as well as through this electronic portal.