EWURA LAKE ZONE
EWURA Lake Zone serves five (5) regions, namely Geita, Kagera, Mara, Simiyu and Mwanza. The main office of the EWURA Lake Zone is in Mwanza region. The Zonal office has been conferred to implement licensing activities, performance and Compliance Monitoring, tariff review, regulatory enforcement, public relations and information dissemination, business plan reviews, review of Customer Service Charters of the regulated service providers, and consumer complaints settlement. The Zonal Office implements their activities in line with the EWURA Act, sectors legislations, Guidelines, Operational Manuals, Quality Management System procedures, Client Service Charter, Risk Management Framework and other applicable legislations, policies and procedures.
Client Service Charters
Postal Address
EWURA Kanda ya Ziwa
4th Floor,Front Wing,
PSSSF Plaza,Kenyatta Road,
P.O. Box 2069, Mwanza
____________________________
Tel: +255 28 2506071-72
Fax +255 28 2506073
4th Floor,Front Wing,
PSSSF Plaza,Kenyatta Road,
P.O. Box 2069, Mwanza
____________________________
Tel: +255 28 2506071-72
Fax +255 28 2506073
info@ewura.go.tz
Toll Free: 0800110030
Phone: +255 28 2506071-72
Fax: +255-26 232900
