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KISWAHILI
Energy and Water Utilities Regulatory Authority (EWURA)
"Fair Regulation for the positive IMPACT"
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About Us
About EWURA
Mission and Vision
Board of Directors
Management
Organization Structure
Code of Conduct
Client Service Charter
Annual Report
Electricity
General Information
Electricity Infrastructure
Licensing and Registration
Power Purchase Agreement
Complaints and dispute resolution
Compliance Monitoring
Regulatory tools
Performance Report
Petroleum
General Information
Petroleum Infrastructure
Approvals and Licencing
Regulatory Tools
Performance Report
Petroleum Product Pricing
Complaints and Disputes Resolutions
Compliance
Natural Gas
General information
Natural Gas Infrastructure
Licencing and Application
Regulatory Tools
Performance Report
Complaints and Resolution
Natural Gas Tariff
Water and Sanitation
General Information
Regulatory Activities
Licensing
Regulatory Tools
Performance Reports
Complaints and Disputes Resolutions
Water Compliance
Tariff
ZONE OFFICES
Nothern Zone
Southern Zone
Central Zone
Eastern Zone
Western Zone
Lake Zone
Public Access Registry
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Home
Publications
Client Service Chart...
Client Service Charter
EWURA Client Service Charter
15 Apr, 2025
EWURA Quality Policy
22 Jan, 2024
Mwenga Power Services Ltd Customer Service Charter
01 Aug, 2023
SONGAS Customer Service Charter
01 Jan, 2023
Tanzania Petroleum Development Corporation (TPDC) Customer Service Charter
01 Mar, 2020
TANESCO Customer Service Charter
01 Dec, 2013
Pan African Energy Tanzania Ltd (PAET) Customer Service Charter
01 Jan, 2013
Latest News
25 Apr 2025
Stakeholders discuss draft regulations and guidelines for Water Authorities
01 Apr 2025
EWURA releases petroleum cap price for the April 2025
Latest Documents
The Petroleum (Liquefied Petroleum Gas Operations) (Amendment) Rules2022
02 May 2025
The Petroleum (Waste Recycling) Rules
02 May 2025
The Petroleum (Refinery Operations) Rules
02 May 2025
