Water Tariff

Water and SanitationRegulatory Activities | Regulatory Tools | Licensing | Tariff | Compliance | Performance Reports | Complaints and Disputes Resolutions


EWURA is mandated to review rates and charges either when the application is lodged by the applicant or when the Authority finds it necessary to do so as stipulated in section 17 of the EWURA Act, Cap 414.

Tariff Application Process

The procedure for Tariff Application is provided under the EWURA Water Tariff Application and Rate Setting Rules 2020 -GN 490


The decisions reached by the Authority is communicated through written tariff orders.

Tariff  Orders

Tariff Orders are usually attached with conditions that need to be fulfilled by the applicants (WSSAs). Normally, conditions have to be fulfilled within or before a specified time. Click here for current Water and Sanitation Tariff Orders by Regions/Districts and Township issued to WSSAs.

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